Appeals Policy
Flirrio is committed to ensuring a fair and transparent appeals process for all users. If you believe an action taken against your account or content was incorrect, you have the right to submit an appeal in accordance with this policy.
1. Grounds for Appeal
You may submit an appeal if:
- Your account has been suspended or terminated.
- Specific content has been removed.
- You have been restricted from using certain features of the platform.
2. Submitting an Appeal
Appeals must be submitted to support@flirrio.com within 14 days of the action being taken. Include the following details in your appeal:
- Your full name and account username.
- The date and details of the action taken.
- A clear explanation of why you believe the action was incorrect.
- Any supporting evidence or documentation.
3. Appeals Review Process
- Flirrio will acknowledge receipt of your appeal within 3 business days.
- We aim to complete a thorough review and respond within 14 business days.
- In complex cases, additional time may be required. You will be informed of any delays.
4. Outcomes of Appeals
After review, Flirrio will take one of the following actions:
- Reinstate your account or content if the appeal is successful.
- Uphold the original action if it is found to be justified.
- Modify the action taken, such as a reduced restriction.
5. Final Decision
All appeal outcomes are final and cannot be appealed again. Repeated or abusive appeal submissions may result in further action against your account.
If you have any questions about this policy, please contact us at support@flirrio.com.